Last updated: July 2026

1. Information We Collect

When you register and use Club99, we may collect information including your name, phone number, email address, date of birth, bank or e-wallet details for transactions, and technical data such as IP address, device type and browsing activity within our platform.

2. How We Use Your Information

  • To create and manage your member account.
  • To process deposits, withdrawals and bonus entitlements.
  • To verify your identity and prevent fraud or abuse.
  • To communicate important account, security or promotional updates.
  • To improve our games, platform performance and customer support.

3. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how our platform is used. You can control cookie settings through your browser, though disabling cookies may affect site functionality.

4. Sharing of Information

We do not sell your personal data. Information may be shared with payment processors, identity verification providers, and game/service providers strictly as needed to operate our platform, or where required by law or regulatory authorities.

5. Data Security

We apply industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as your account is active and as needed to comply with our legal, accounting and regulatory obligations, after which it is securely deleted or anonymized.

7. Your Rights

You may request access to, correction of, or deletion of your personal data, subject to applicable law and our legitimate business and regulatory requirements. To make a request, please contact us via the details on our Contact Us page.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Club99 after any changes constitutes acceptance of the revised policy.